Privacy Policy

1. Introduction

Bargojet Studio is a marketing and content‑creation agency offering services such as web design, SEO, social media management, advertising, photography and videography, AI‑generated content and chatbot development. To deliver these services, we need to collect and process certain personal information. We are committed to safeguarding that information and handling it transparently and in line with applicable data‑protection laws.

2. Information We Collect

1. Information you provide:
   When you fill out contact or service‑request forms, you may provide your name, company name, email address, phone number, the service you are interested in and any package preferences. In communications with us you may also share other details such as business addresses or project requirements.
2. Information collected automatically:
   When you use our website or digital products, we automatically collect technical data such as your IP address, browser type and version, operating system, device details, pages viewed and timestamps. We also use cookies and similar technologies to analyse how visitors use the site and to improve your experience (see section 7).
3. Information from other sources:
   We may receive limited demographic or interest‑based information from social‑media platforms or advertising partners to help us tailor our marketing, provided their policies allow such sharing.

3. How We Use Information

We use the collected information to:

• Respond to enquiries and provide our marketing and content‑creation services;
• Prepare agreements and collaborate with you;
• Send proposals, invoices and service‑related notifications;
• Analyse site performance and improve user experience;
• Run targeted advertising campaigns;
• Ensure security, prevent fraud and comply with legal obligations;
• Inform you about new products, services or events when you have asked to receive such updates.

4. Legal Basis and Consent

Under global privacy laws and the UAE Personal Data Protection Law, we only process personal information when there is a lawful basis to do so, such as performance of a contract, explicit consent, legitimate interest or compliance with legal obligations. You may withdraw consent at any time or contact us to request deletion or correction of your data.

5. Data Sharing and Disclosure

We do not share personal information except in the following circumstances:

• Service providers: We engage trusted third‑party companies to provide hosting, payment processing, technical support, analytics or advertising. They access data only as necessary to perform those services and are contractually bound to keep it confidential.
• Partners and affiliates: To deliver certain marketing campaigns or specialist services, we may share information with selected partners.
• Legal obligations: We may disclose information when required by law, court order or competent authority.
• Business transfers: If the company is involved in a merger or asset sale, user information may be transferred to the buyer or new partner, and we will notify you of any such change.

6. Your Rights

Depending on applicable law (for example, the UAE PDPL), you have the following rights:

• Right of access: to request a copy of the personal information we hold about you;
• Right to rectification: to ask us to correct or complete inaccurate or incomplete data;
• Right to erasure or restriction: in certain cases to request the deletion or limitation of processing – for example, when data is no longer necessary for the purpose for which it was collected;
• Right to be informed: to be notified about how your data is processed and any data breaches that may affect your privacy;
• Right to data portability: when technically feasible, to request that your data be provided to you or another organisation in a structured, commonly used format.

To exercise these rights, please contact us using the details in section 12.

7. Cookies and Tracking Technologies

We use cookies – small text files stored in your browser – to remember your preferences, analyse website traffic and personalise marketing. Some cookies are necessary for the site to function properly; others help us measure how content is consumed or support targeted advertising. You can control or disable cookies through your browser settings, though doing so may affect the functionality of the site.

8. Data Security

We implement technical and organisational measures such as SSL encryption, access controls, secure storage and staff training to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorised access.

9. International Transfers

Because Bargojet Studio operates in the UAE, the UK and Canada, your information may be processed outside your home country. We ensure that any cross‑border transfers comply with the applicable data‑protection laws and that your data enjoys an adequate level of protection through standard contractual clauses or other safeguards.

10. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law. When the retention period ends, we delete or anonymise the data so that it can no longer be used to identify you.

11. Children

Our services are aimed at businesses and adults; we do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us so we can remove it.

12. Contact Us

For any questions about this privacy notice or to exercise your rights, you can reach us via:

• Dubai: info@bargojetstudio.com – +971 56 896 5737
• London: info@bargojet.co.uk – +44 745 814 9040
• Toronto: info@bargojet.ca – +1 647 8483031

You may also use the contact form on our website, which includes fields for your name, company name, email, phone number, service selection and package preferences.

13. Changes to This Policy

We may update this policy occasionally to reflect legal requirements or changes in our services. The date of the latest revision will appear at the top of the document. We encourage you to review this page periodically; continued use of the website after updates signifies your acceptance of the revised policy.